Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to customers worldwide, except in certain Asian countries and remote areas where we don’t ship. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on wranginchshop.com, including text, images, logos, and product designs, is our property or used with permission. Partner, you may use our site for personal shopping only – no commercial use or copying without our written consent.

2. Products and Services

2.1 Product Descriptions

We strive to accurately describe our Western wear (including Men’s Accessories, Belts & Buckles, Cowboy Boots, Hats, Jackets & Vests, Jeans & Pants, and Shirts) but can’t guarantee colors will match your screen exactly.

2.2 Product Availability

All items are subject to availability. If we can’t fulfill your order, we’ll contact you faster than a mustang at full gallop to discuss alternatives or cancel the order.

2.3 Custom Items

Custom or personalized items (like engraved belt buckles) are final sale unless defective – no returns or exchanges, partner.

3. Ordering and Payment

3.1 Placing Orders

When you order, you’re making a binding offer to purchase. We’ll send a confirmation email faster than you can say “yeehaw” – if you don’t receive it within 24 hours, give us a holler at [email protected].

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Your payment is processed securely – we don’t store your full payment details on our servers.

3.3 Pricing

All prices are in USD. While we check our prices as carefully as a cowboy checks his gear, if we discover an error, we may cancel the order and refund you in full.

4. Shipping and Delivery

4.1 Processing Time

We saddle up and process orders within 1-2 business days (excluding weekends and holidays). You’ll get a tracking number when your order ships.

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx – arrives in 10-15 business days after shipping
• Free Shipping: On orders over $50 via EMS – arrives in 15-25 business days after shipping

Note: Delivery times may vary based on your location and customs processing.

4.3 International Orders

You’re responsible for any customs fees or import taxes – we can’t predict these charges, partner.

5. Returns and Refunds

5.1 Return Policy

We stand by our gear with our Saddle-Tough Guarantee:

• Return Window: 15 days from delivery date
• Condition: Items must be unworn, unwashed, with all tags attached
• Non-Returnable: Worn belts/buckles, custom items, or items without original packaging

5.2 Return Process

1. Email [email protected] within 15 days with your order details
2. Pack items securely with all tags attached
3. Ship to: Wranginch Shop Returns, 4049 Stonecoal Road, Toledo, US 43607

Return shipping costs are your responsibility unless we made an error.

5.3 Refunds

Refunds go to your original payment method within 5-7 business days after we receive and inspect your return. Original shipping fees aren’t refundable unless we messed up.

6. User Responsibilities

6.1 Accurate Information

Partner, you must provide accurate contact and payment information. We’re not responsible for delays caused by incorrect details.

6.2 Prohibited Conduct

Don’t misuse our site by:

• Attempting to purchase with fraudulent payment methods
• Using automated systems to place orders
• Copying our content without permission

7. Liability Limitations

7.1 Product Use

While our gear is tough as nails, we’re not liable for injuries from improper use of our products.

7.2 Website Issues

We strive to keep wranginchshop.com running smoother than a well-oiled saddle, but we’re not liable for temporary outages or technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability to you is limited to the purchase price of your order.

8. Changes to These Terms

We may update these terms occasionally – the current version will always be posted here. Continued use of our site means you accept the changes.

9. Governing Law

These terms are governed by the laws of the State of Ohio, USA. Any disputes will be resolved in Toledo, Ohio courts.